Have questions about office furniture installation? You’re in the right place. Below you’ll find answers to the most common questions about our process, services, scheduling, and what to expect when you work with Quality Installers.
What Services Do You Provide?
We handle full-scope office furniture installation, including cubicles, benching, private offices, conference rooms, break areas, and wall systems. We also provide reconfiguration, internal moves, and relocation support, plus upstream and downstream services including receiving, storage, haul-away, and site clean-up.
Do You Offer On-Site Surveys and Quotes?
Yes. We review drawings and conduct site walks to verify field conditions like power locations, flooring, and elevator access. You will receive a written estimate covering scope, labor, and schedule. If plans change, we revise the quote so you always know the cost before we proceed.
Do You Handle Reconfiguration or Additions to Existing Cubicles?
Yes. We reconfigure existing stations, add components, and integrate new parts where finish matches are available. Our team labels parts and builds updated layouts aligned with power and data. For discontinued parts, we will propose compatible alternatives that maintain function and appearance.
What Is Your Typical Lead Time?
Small projects can often be scheduled within one to two weeks. Larger installations depend on product delivery and building access. Share your target date and we will build a phased plan covering receiving, installation, and punch-list resolution. Additional crews are available for compressed timelines when space and building rules allow.
Can You Work After Hours or on Weekends?
Yes. We routinely schedule evening and weekend work to minimize disruption to your teams. Our crews arrive with building approvals in place and a clear plan for staging and debris removal. After-hours rates may apply and will always be included in the estimate upfront.
Are You Licensed and Insured?
Yes. We maintain current licensing where required and carry general liability, auto, and workers compensation coverage. Certificates of insurance can be issued upon request. If your property requires special wording or additional insured status, let us know during scheduling and we will provide the documentation.
Do You Coordinate With Building Management and Other Trades?
Yes. We handle dock reservations, elevator bookings, access badges, and COI submissions. Our leads coordinate with electricians, low-voltage vendors, movers, and general contractors to sequence work and avoid conflicts. This keeps installations on schedule and reduces open punch items at closeout.
Can You Receive and Store Product Before Installation?
Yes. We offer receiving and short-term storage. Incoming items are inspected for damage, counted against packing slips, and logged by pallet or carton. We report freight damage promptly so replacements can be ordered without delaying your go-live date. Delivery is phased to keep work areas productive.
What Brands and Systems Can You Install?
We work with most major manufacturers, including Herman Miller, Steelcase, Haworth, Teknion, HON, Allsteel, and Global, among many others. If you have specialty items, acoustic solutions, or demountable walls, share the specification and we will confirm hardware needs and crew qualifications in advance.
Do You Remove and Recycle Old Furniture and Packaging?
Yes. We decommission spaces, haul away furniture, and recycle packaging including cardboard, plastics, and metal where facilities are available. If you wish to donate usable items, we can coordinate with local organizations or your chosen partner. Disposal fees and recycling options will be listed on your proposal.
How Do You Manage Quality and Punch Lists?
A lead installer oversees layout, alignment, leveling, and power access throughout the job. We maintain a punch log reviewed with your team before closeout, and photos and sign-off can be provided for your records. Missing or damaged parts are tagged and completed as soon as replacements arrive.
What Are Your Payment Terms and How Do Change Orders Work?
Standard terms and deposit requirements are outlined on each proposal based on scope and schedule. Any change in quantity, layout, or timing is documented as a change order with updated pricing and timeline for your approval before we proceed. This keeps the project on budget with no surprises.